Best Suppliers + Guaranteed Quality

At Tailgate Hats, we only use the industry's best suppliers, including Richardson, YP Classics, and Flexfit. Through our decades of experience, we have curated our collection of products to provide our customers with the best style for each design we offer.

We source the highest quality and best fit for our hats, and we stand behind our one-year quality guarantee. We also have a 60-day hassle-free return policy.

Our mission is to elevate the hat industry one design at a time by offering unique, high-quality hats designed to be worn comfortably all day, for special events, or any occasion.

Order Processing

Please allow up to 1 or 2 days to process your order. Expect to receive an email within 2 or 3 days to let you know your order is on the way, including real-time tracking information. We take pride in sending out your order ASAP so that you can enjoy your new hat quickly.

Shipping Rates + Delivery Time

We are currently offering free shipping within the lower 48 states in the US on standard orders, so take advantage of this promotion. Normally, when we are not on promo, our standard orders are charged a flat rate of $3.50.

Standard orders typically leave our Portland, Oregon, warehouse within 24 to 48 hours using USPS or UPS with a standard delivery of 3 to 6 business days.

Expedited orders are processed the same day for orders placed before 10 am PT, or the following day if placed after 10 am PT, and typically arrive in 2-3 business days via 2nd Day Air. Pricing will vary depending on destination or carrier.

Protective Packaging

We double-wrap our beautiful products in tissue and butcher paper to ensure your new hats arrive clean and ready to wear. 

We also package your hats in sturdy and rigid corrugated cardboard boxes, which protect your hats during transit, preventing them from being crushed or damaged.

Returns and Exchanges

We want you to love your Tailgate Hat. We offer a no-question, no-hassle 60-day return policy with free shipping. If you change your mind, you have 60 calendar days from the date you order an item to return or exchange it. We are so confident in our quality and fit, we offer free shipping on both returns and exchanges.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused. You’ll also need the receipt or proof of purchase.

In addition to our 60-day, no questions asked return policy, we guarantee the quality and fit of our hats for one full year. That's got to be the best guarantee available.

We’ll send you a return shipping label, along with instructions on how to send your package back to us. Items sent back to us without a prior return request will not be accepted.

You can always contact us for any return questions at shawn@custombatchhats.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please review our 30-day free return policy and one year quality guarantee. We are committed to ensure you are happy with. your purchase.

How To Clean Your Hat

We recommend spot cleaning and hand washing your hats. There are too many things that can go wrong in the dishwasher or washing machine.

Contact Us

We are here to help and would love to hear from you. If you have any questions or suggestions, please click the link and we will get back to you ASAP. pages/contact

You can also email us at shawn@custombatchhats.com or text (503) 888-1062.